Sales Service
Huabao Machinery has a enthusiastic, professional, rigorous, technical support and service team, spare parts supply, modern and professional operation and maintenance tools, rich on-site installation, commissioning and training experience, in strict accordance with the requirements of ISO901 international quality system certification and EU CE certification, strengthen quality management and control, timely provide customers with product consultation, ordering, logistics, order completion status and other perfect services.
★Pre-sales service
Patiently and timely answer all kinds of technical questions raised by customers, provide customers with technical data such as production cost analysis, market prospect forecast, plant layout and design, and tailor-made quotation solutions; invite customers to visit the factory in person to inspect the company's scale and strength and mechanical quality; lead customers to visit the customer's factory to inspect the mechanical operation and the design of on-site infrastructure, let customers understand and learn more on-site production experience, and lay a good foundation for their actual production.
★Service in Sale
Provide one-to-one customer order follow-up service, so that customers can understand the completion of orders in a timely manner, and solve various problems in the product ordering process for customers. All raw materials and components in the factory are strictly controlled, quality control indicators are set for each process flow, and the production records and quality inspection records of each machine are well preserved to ensure the integrity of the quality records. Before each machine leaves the factory, there are product certificates and customer acceptance certificates issued by our quality inspection department after the quality is approved. We provide customers with turnkey projects, packaging, transportation, installation and acceptance will all be carried out by our company, and provide the whole project management services.
★After-sales service
Each machine will send engineers to the site for technical guidance such as installation, debugging and training. Customer complaints, whether product quality problems or installation design problems encountered during installation and use, will be solved in a short time. If the customer still cannot solve the problem through his own efforts, we will send engineers to the site again to assist and eliminate the problem in time to ensure that the customer will not delay production, ability to deliver production orders on time.
We have a 24-hour free service hotline:139 3044 6493Provide customers with troubleshooting, spare parts supply and other services in a timely manner, and provide overall and technical support. And according to the different needs of customers, tailor-made professional service solutions for each customer to meet the daily continuous production needs of customers and relieve their worries.
If you need to know about our machinery, if you need to train your mechanical operators, if you need to replace parts, if your machinery fails, or your mechanical performance cannot meet the requirements of your factory production..... And so on all aspects
For any questions about machinery, plant layout and logistics handling, please contact us. Our professional and strong technical service network is ready to provide you with consultation and service, and provide you with one-stop service: pre-sales technical solutions, equipment Installation, commissioning and training, spare parts supply or repair, maintenance services, emergency repair services, equipment modification services, and professional training services.